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INFINITI FULL CIRCLE WARRANTY

Infiniti are pleased to announce our industry benchmark customer care plan with the introduction of our FULL CIRCLE warranty with LIFE COVERAGE on all Infiniti domestic cardio range products, Australia wide.

  • 5 year unconditional coverage on motor and drive systems
  • Lifetime on motor and drive systems against manufacturing defects
  • Lifetime on frame
  • 3 years on all other parts
  • 2 years onsite labour on all other parts

(Does not include accessory ranges)

 

CUSTOMER CARE COVERAGE YOU CAN TRUST!

  • Infiniti X-PRESS on site service when purchased from an authorised Infiniti retail outlet
  • 5 year unconditional coverage on treadmill motor and cross trainer, exercise bike drive systems that includes wear and tear.
  • Lifetime extension covers manufacturing defects for LIFE.
  • INTERNET sales require the Infiniti product to be returned to the place of purchase for warranty repair at consumers cost.
  • Repair and maintenance must be carried out by an Infiniti authorised customer care agent.
  • Equipment must be maintained in line with manufacturer's specifications.
  • Warranty period starts at the original sale date.
  • Original purchase receipt is required to validate warranty.
  • Coverage is for domestic use only as specified on product warranty card.
  • Claims in remote areas or outside metropolitan areas may incur a charge.
  • Parts and labour outside the warranty coverage will be charged at a nominal rate, including freight.
  • The cost of freighting product or replacement parts to the customer is covered by Infiniti.
  • Warranty coverage is voided if fault is due to incorrect installation procedure as outlined in the product instruction manual.

FULL CIRCLE LIGHT COMMERICAL WARRANTY

TREADMILLS

  • Aspire 1680 - 3 years motor against manufacturing defects, 2 years parts, 1 year onsite labour (rated to a maximum of 3 hours usage per day).
  • SS4000i - 3 years motor against manufacturing defects, 2 years parts, 1 year onsite labour (rated to a maximum of 3 hours usage per day)
  • SS5000i - 4 years motor against manufacturing defects, 2 years parts, 1 year onsite labour (rated to a maximum of 4 hours usage per day).
  • MX950 - 6 years motor against manufacturing defects, 2 years parts, 1 year onsite labour (rated to a maximum of 6 hours usage per day).
  • TR7000i - 6 years motor against manufacturing defects, 2 years parts, 1 year labour.

ELLIPTICALS

  • Q21, ST1200EMS - 12 months parts, 12 months onsite labour(rated to a maximum of 4 hours use per day).
  • CX5110 - 12 months parts, 12 months onsite labour (rated to a maximum of 5 hours use per day).

ROWERS

  • R100APM - 12 months parts, 12 months onsite labour (rated to a maximum of 4 hours use per day)
  • R200APM - 12 months parts, 12 months labour onsite (rated to unlimited usage per day).

BIKES

  • CB2100 & CR3100 - 12 months parts, 12 months onsite labour (rated to a maximum of 5 hours use per day).

VIBRATION MACHINES

  • VM3 - 24 months parts, 12 months labour onsite.

 

 Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

click here to register your Infiniti Fitness equipment now. 


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